Given that by law architects in Australia need to be registered in a given state or territory if they legally wish to either use the title ‘architect’ or offer their services to the public as an architect in the jurisdiction in question, it's crucial to maintain one’s registration.

One way through which registration can be cancelled or suspended is where the architect in question has a formal complaint lodged against them. Accordingly, it is important to understand what can lead to a complaint, how the complaints process works and what architects can do to avoid having a complaint…