A rise in ID theft throughout Australia's major cities should be of major concern for strata managers, given the use of letterboxes by fraudsters to access the personal documents of unit block residents.

Offenders can use a broad variety of material found in the mail of victims to perform ID theft, ranging from credit cards and cheques to utility bills and subscriptions. After obtaining contact details from documents such as Telstra bills, wily offenders place phone calls to victims impersonating businesses or service providers in order…