A new building dispute resolution service in Queensland has been welcomed by the state’s construction industry, with a key lobby group saying builders were frequently having to wait longer than the contracted time frames to recover tens of thousands of dollars in payment and that the new system would deliver a fairer and more timely process for builders and consumers.

Master Builders Association of Queensland executive director Paul Bidwell said a new process which came into force on July 1 under which the Queensland Building and Construction Commission (QBCC) will provide early mediation when disputes arise is a win for all parties involved. He said the new system would mean…