The Victorian Civil and Administrative Tribunal has barred a real estate agent from holding open viewings of a home in Melbourne's eastern suburbs, in a move which could have significant implications for the way the industry stages property inspections.

Three months after signing a fresh lease, the couple residing in the Box Hill house were informed by real estate agents Hocking Stuart that they would be required to allow interested parties to enter the property for viewing purposes. In addition to allowing prospective buyers to enter the house, the couple were also required to permit the…