To appreciate the consequence of poor stakeholder engagement on major building and infrastructure projects in Australia, one only has to look at the debacle surrounding the former government’s East West Link development in Victoria.

Billed by the then Napthine government as creating an alternative to Melbourne’s only current existing Monash-CityLink-Westgate Freeway cross city road corridor, the project – upon which the result of the 2014 state election was largely decided – was put to Victorians without a business case or traffic projections. The federal…