Careful use of words and language, regular dialogue and leading by example are crucial for ensuring safety on construction sites, according to a Melbourne-based leader on occupational health and safety.

SafetyJourney director Michelle Farley said the impact of the language used when talking to workers about safety cannot be understated. She said unconscious biases mean individual words used by managers can have an unintended effect on staff, and that taking the time to understand the type of language which resonates…