We all know that getting the job done should be enough to be deserving of payment in full, but it’s just not so.
In this ruthless industry of ours, to ensure you maintain your right and entitlement to be paid in full, and to avoid back charges and damages claims, you need to be at the top of your game when it comes to project and contract administration.
For a moment let’s just focus on our mission here. What does revitalise mean, and why is that our strategy?
Revitalise means “imbue (something) with new life and vitality.”
Let me go one step further and note that imbue means “inspire or permeate with (a feeling or quality).”
In the context of our work, revitalise means ‘to be inspired to permeate (affect every last aspect) of the administration processes for our construction project, with new life and vitality, in a quality way.’
Revitalising is our strategy because we are not going to throw the baby out with the bathwater. Rather, we are going to build on our current structures and processes and empower ourselves and our people, for the benefit of all stakeholders, not just ourselves, and or, our own company.
In the long run, this will mean better project outcomes, a return on investment in multiple ways.
You have to acknowledge that there will be time, effort and cost involved, but remember that it will be worthwhile. This, of course, is beside the point, because, put simply, it is the right thing to do anyway. But it is important to know that whatever it is you invest yourself into that you will be glad you did.
It will lead to increased profitability and better relationships. That has to be worth it; without both of those benefits we just wouldn’t bother at all, but with those benefits comes all the satisfaction you are looking for.
The crunch question now is "how?"
Our goal is to be paid every last cent we claim, which we have worked for, and to be asked back to do the next job because of our professional approach to our projects. And we are open to revitalising our thinking and doing because we accept that there is always room for improvement.
It should begin with a careful analysis of our current situation, a questionnaire about our organisation, and a score sheet so that you can evaluate where we are at as an organisation. Then over the coming months, by addressing the attitudes, processes and structures required for each and every phase of a construction project, we will be able to fill the gaps in our existing processes and structures and take attitudes, and thinking, and doing, to new levels.
Remember, we are revitalising; we are building on and developing our existing skill sets, processes and structures.
Until next time, remember, “Prevention is the best cure - Contract Admin counts.”