When words like ‘filthy’, ‘disgusting’ and ‘dangerous’ are peppered throughout the condition report for a rental property, you go in expecting the worst.

Indeed, as it turned out, the Port Albert house which Vicky Shields rented out in the Gippsland region of Victoria turned out to be a shocker. Three rooms had holes in either the ceilings or the floor, the floor was constantly damp due to regular flooding, mould was everywhere and…