On September 6, 2012, Chinese parents Julie and Vincent Zhu experienced what no parents should ever have to go though.

On that day, they were forced to watch as their only child – 21-year-old Connie – leapt to her death from the ledge of the fifth storey of a Bankstown apartment block after fire engulfed the building. Friend Ginger Jiang, who also jumped, sustained serious injuries. That shock turned into…