To protect themselves and their clients, a building inspector should follow these guidelines when inspecting a residential property.
The first and most important step is to form an agreement between the client and the inspector prior to the inspection. This can be in the form of verbal instructions over the phone, or face to face, with the agreement to be later be put into written form.
Such agreements should include the purpose and the scope of the inspection and agreed acceptance criteria. If clarification is required, then the written contemporaneous notes taken at the time of the phone call can be included in the reporting document or scanned and emailed to the client for such clarification. Any changes to the original criteria agreed to by the parties must follow this same procedure at the time of the secondary call or request.
The intent of the inspection is to allow for identification of any minor or major defects and anything else the property inspector feels necessary to report to the potential buyers.
The inspector should be allowed entry to all accessible areas. Key areas are:
- the exterior
- the interior, room by room
- the roof exterior (subject to height restrictions)
- the sub floor (subject to height and access restrictions)
- the site
- the out buildings (within a 30-metre distance of a main dwelling)
- the boundaries, retaining walls and fencing
- the roof interior
The inspector needs to document a written and photographic report so a story is described in descriptive terminology.
Limitations can only be identified at the time of the inspection, which will need to be photographically described. The inspector may be able anticipate some known limitations and advise the client to allow and prepare for access. Such limitations are to be written up in the inspector’s reporting document.
The property report is to identify any other areas within the property that prevented inspection like areas covered by insulation, air-conditioning ducting or associated pipework.
The inspector is to document all major and minor defects as follows:
- Damage: visual disruption resulting in loss of value or the impairment of usefulness
- Distortion, warping and twisting: a change in the shape of an image resulting from imperfections
- Water penetration: the egress or entry of forms of water and dampness
- Material deterioration: alteration and a decline of the products original intended finish
- Operational: not fit for proper functioning and/or ready for intended use
- Installations and appearance: inappropriate fitting and finish of a product's intended use
- Incomplete works: works that are yet to be completed as was originally intended and lacking in part
- Safety: a duty to report on these issues to bring it to the attention to the homeowner, such as a photo of non-compliant stairs
- Defective works: marked by subnormal structure or function and a general word for a kind of imperfection
- Non-Compliant works: works that are to be completed as per relevant Australian Standards and or Codes
- General maintenance works: works that are to be carried out by the homeowner
- Inconsistent works: items not the same throughout and having self-contradictory and conflicting elements
Finally, building inspectors need to be aware of applying too many disclaimers within their reports as it is a common belief that lawyers and legal representatives don’t like reports with too many disclaimers and advise their clients to steer away from property inspectors who use them. A disclaimer should only be put into place when areas of an inspection are limited or hindered, for instance if an inspector cannot see behind wall linings or a heavy wall unit or similar issues.